FORMAT: PRINTED TEXTBOOK

• Each of the chapters includes updated content and material and new sources.
• This edition includes new "Company Spotlights" boxes in every other chapter, featuring leading companies such as Nike, Accenture, Goldman Sachs, Google, Facebook, Netflix, Microsoft, Salesforce, Nokia, and many others.
• This new edition also includes a new case study in every other chapter.
• Expanding upon improvements in the previous edition, this fifth edition describes the key "strategic partner" and "internal consultant" role played by the HR function in the design and implementation of the performance management system.
• There is an emphasis on the changing nature of work and organizations, including globalization, technology and Big Data, teamwork, AI, and demographics (e.g., generational differences), and how these changes affect the design and implementation of performance management systems.
• Similar to its predecessor, this fifth edition emphasizes that knowledge generated regarding performance management is essentially multidisciplinary.